Communication

Aims of the group:


The group aims to improve communication in critical care. The group aims to work with Medical and Nursing and other health professionals to improve communication between staff when patients are transferred into and out of critical care and will improve communication between staff during the critical care stay. The group also aims to improve communication between staff and patients and relatives.


The main objectives of the group are:

  1. To improve communication in critical care
  2. Share best practice between Critical Care units in Manchester with respect to communication between staff and between relatives, patients and staff
  3. Share problems about communications problems to help find solutions to those problems
  4. To bench mark to compare how different units are doing
  5. Produce audit and teaching resources that can be shared with other units
  6. To carry out pilot projects and disseminate their results.





 

 

Dates for the 2018 RiCON Communication Meetings are:-


To be confirmed 



ON LINE TUTORIALS

Shift debriefing in Critical Care 

Incident debriefing in Critical Care

 Audit Tools

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Relatives post death questionairre
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Metrics for effective handover
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Relatives Questionairre
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Night time medical handover
communicationaudit.ppt
Communication Audit

Education & Literature Resources

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Transfer information
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Communication strategies
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Relatives Communication sheet
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Information corruption during handover
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JAMA 2011
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JICS Survey on discharge communication
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Critical Care Discharge

Communication Study Day 

The Communication Group ran a successful study day on the 8th September 2014. Below you will find photos presentations and videos of the day. 

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VIDEO LINK:

Communication, Human Facors & Trauma; the Military Perspective  

Lt Col Mary Cardwell


The password for the video is Risk2013

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Presentation by Dr Tony Thomas


Click LINK to access presentation - the password is Risk2013

Consenus Standards

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Standards for communication with relatives
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Discharge standards
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Communication standards - Complex patients

Examples of Good Practice

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SRH Discharge information
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SRH Critical Care Leaflet
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Incoming handover
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Relatives communication sheet
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Relatives communication sheet MRI